Discovery Tours & Travel-
BERJAYA TIOMAN RESORT FAQ
- What is the Check In/ Check Out time?
Our Official check in time is at 1400 hrs & check out time is at 1200 hrs.
- Do I need to place a deposit upon arrival at your resort?
Yes, our resort requires a RM 300 deposit upon check-in.
- Can I make special requests?
Yes, but it is not guaranteed and is subject to Berjaya management approval.
- Do you provide Wi-Fi service?
Yes, WIFI services are available at the Lobby and Restaurant.
- What about cell phone coverage?
Yes, however the signal strength may vary from time to time as you are on an Island.
- Are diapers available at the resort?
No
- Are strollers available at the resort?
No
- Are baby sitting services available?
Yes, upon request. However, it is subject to availability.
- Do I need to bring an electrical adapter?
Electrical sockets (outlets) in Malaysia are the "Type G " British BS-1363 type. If your appliance's plug doesn't match the shape of these sockets, you will need a travel plug adapter in order to plug in. Travel plug adapters simply change the shape of your appliance's plug to match whatever type of socket you need to plug into.
- What are the dining options at Berjaya Tioman Resort?
Please refer to Berjaya’s Website: http://www.berjayahotel.com/tioman/en/dining
- Is F&B room service available?
Yes
- Do you serve Birthday Cakes?
Yes, we will give complimentary birthday cake (250g) for birthday falls during guest’s stay, if guest want to order birthday cake, please email us at sales@discoverytours.com.sg in advance for cake list & pricing. Pre-order at least 2 days in advance.
- Are there any Barbeque pits?
No.
- Who do I contact about special diet requirements of food allergies?
Please email us at sales@discoverytours.com.sg, to inform us in advance.
- Are there any safe keeping facility?
Yes, we do have safety deposit boxes in all rooms.
- Is housekeeping available at the resort?
Yes.
- What amenities are included in the rooms?
Towels, Basic Toilet amenities & Hair Dryers.
- Are Hair dryers available at the resort?
Yes
- Are there mini fridge provided in the rooms?
Yes
- Is there a swimming pool?
Yes
- Are there towels provided?
Yes
- Are there multi-purpose hall/ meeting rooms?
Yes
- Are laundry facilities available?
Yes
- Do you have satellite televisions and in house movies available?
Yes
- What are the different types of rooms that are available?
We have three categories of rooms. Standard Chalet, Superior Chalet are Garden View while Deluxe Chalet has a Beachfront View. Visit our website http://discoverytours.com.sg/tioman_berjaya_rooms for more information.
- Are there any beds for children?
Yes, only for Superior & Deluxe Chalet. Maximum 1 for each room.
- What activities are available at the resort?
Kindly Visit our website http://discoverytours.com.sg/tioman_berjaya_activities for more information.
- How to make reservation for golf?
Please email us at sales@discoverytours.com.sg
- What spa services do you provide?
For more enquiries on spa, kindly email us at sales@discoverytours.com.sg
- Who do I contact for dive enquiries?
Please email us at sales@discoverytours.com.sg
- What are the children activities at the resort?
Swimming Pool, Snorkeling, Banana Boat Ride, Water Bee Ride, Glass Bottom Boat Ride, depending on the child’s age and ability to swim.
- Is there any age requirement for Snorkelling?
No, as long the kids/adults are able to swim. Infants below 2 years old are not encouraged to Snorkel.
- Am I able to rent a private speedboat for my activities?
Yes
- What is the Check In/ Check Out time?